There are times when we have to step up to the plate and do some very hard things. Few things are harder than supporting someone with a chronic or terminal illness. Though difficult, it’s an honor to be a support to someone as they walk out their final life experiences.
Supporting someone you love with a chronic or terminal illness won’t have a playbook. There isn’t a step-by-step manual listing out where to walk, what to say, and how to be. You’re going to figure things out as you go but even though there aren’t any specific rules, there are some common practices that will make things a bit more comfortable.
Get used to being uncomfortable- The sooner you can open up to the fact things are going to be uncomfortable, the sooner you can be open to managing whatever happens. Having a “whatever it takes” attitude and letting your loved one know you are there regardless of how uncomfortable things may be will help them focus on their own needs rather than worrying about yours.
Ask- It’s that simple. Ask how you can help, when you can help, and if you can help. Your job is to offer and their job is to allow you in or set a safe boundary to keep you on the ready if they are not up for company or assistance.
Listen- Lots of support comes from simply being there and listening. People are do-ers and in their doing, feel like they are making a difference. Sometimes there is nothing to be done but to sit in companionship and offer your support.
Meet people wherever they are emotionally- You can expect a wide range of emotions as your loved one comes to terms with their situation. You may see every emotion on any given day. From denial and anger to resignation or peace. Try to meet your loved one where they are and engage with them in a peaceful and loving way.
Learn from the journey- Though we don’t all know when our time will come to die; we can be assured it is coming. Going through an end-of-life experience with someone else can help you better prepare for your own experience. Learn from them and decide for yourself what matters to you when you think about your own end-of-life needs. How you want your medical care, financial care, and family to care for you.
Supporting someone you love with a chronic illness will bring out the best you have to offer. It is an honor and a privilege to support someone as they navigate the final days of their lives. Don’t put too much pressure on performance. Be compassionate and caring and the rest will fall into place.
There are things you generally don’t talk about in polite company- politics and religion top the list. Being considerate about tricky topics is a good thing. Avoiding uncomfortable things helps people feel at ease but sometimes you have to get comfortable talking about uncomfortable things.
Talking about death, dying, and making plans might feel morbid but it is a necessary part of living. Being able to share your thoughts about things like:
What sort of care you consent to in the event of an accident or injury
If you want to be revived or kept on life support
Where you want to live in the event you can’t live at home
Who should make medical or other decisions on your behalf if you are unable
Your thoughts on funeral planning and burial options
One of the reasons it’s so hard to talk about uncomfortable things is the feeling there is little control. The truth is, if you do not have plans in place, you’ll have very little control but if you do have plans in place, much of your care and aftercare is well within your control. All the more reason to have tough talks!
Here are some tips for getting comfortable talking about uncomfortable things
Tip #1. Do your homework- The more you know about a subject, the less uncomfortable it is. There’s nothing you can’t learn about any subject connected to the legal, financial, and medical aspects of end-of-life care. Educate yourself and you will be well equipped to have intelligent and easier talks about the subjects.
Tip #2. Prepare your audience- If you are going to have an uncomfortable discussion, prepare your family or friends beforehand. Don’t blindside someone with a tough talk they may not be emotionally ready for. Instead, give them time to get ready and be mentally prepared to absorb what you need to share.
Tip #3. Practice- The more often you talk about uncomfortable things, the easier it will be. Start with professionals like clergy, medical staff, or attorneys before chatting with family or friends. Practicing your conversation will help you find the best words to use as well as become more comfortable speaking them.
Some conversations are going to be tough no matter what. Being able to speak about uncomfortable things more comfortably helps those who depend on you feel safer and more prepared to help when the time comes. Get comfortable by doing your homework, prepping your audience, and practicing your conversation beforehand.
5 Tips for Decreasing the Cost of Caring for Elderly Parents
Over 30 million Baby Boomers provide countless hours of
assistance to elderly parents at no charge. It is estimated that, using average
hourly wages, the total amount of this uncompensated care is comparable to the
entire Medicare budget. For the estimated 7 million Boomers who provide long
distance care, actual out of pocket expenses amount to almost $5,000 per month.
For caregivers who have, or are considering leaving the workforce to care for
an ailing parent, the costs are even greater over $650,000 in forfeited
salaries, benefits and pensions.
This stark economic reality shows only one dimension of the
price caregivers pay for this act of love.
Caregivers pay with losses that extend well beyond their
bank accounts. They often forego the activities that bring joy and richness to
their lives, like meeting friends for dinner, or going out to the movies or
taking family vacations. They pay with their time, the loss of professional
opportunities and the erosion of personal relationships that result in
Sometimes, otherwise healthy loved ones need a short dose of
care as they recover from an acute medical episode like a broken leg. Usually
loved ones are on a path of steady decline with cascading assistance needs.
Some caregivers sacrifice large chunks of their own lives as they help their
parents and other family members and friends peacefully make their transitions.
Caregivers can pay with their own health and well-being. In fact, we have
evidence that some caregivers pay for their acts of care with their very lives.
You can decrease the personal and economic costs of
caregiving. This means proactive planning rather than reactive responding.
Planning saves money. You know this as you reflect upon your experiences of
going to the grocery store with and without a shopping list. Planning also
minimizes personal wear and tear and decreases stress. You will feel much
better when you know your options and develop back-up plans before you jump
into a challenging project.
5 Tips to Decrease
the Cost of Caregiving:
1. Begin the
conversation today. We have tremendous cultural resistance to the
recognition of aging, disability and death. Just as the first few steps uphill
are the hardest, so, too, you may meet the greatest resistance simply starting
the conversation about their possible need for care. Say today, Mom and Dad, it
would be great if you lived forever, but the discovery for the fountain of
youth is nowhere on the horizon. What thoughts and plans do you have about
enjoying your golden years?
2. Create a plan.
Talk with your parents about their ideal plan if they are no longer able to
care for themselves. Then, start to work toward that proactively. Investigate
long-term care insurance. Draw up the appropriate legal documents. Find out who
would make medical choices if they were not able to make them on their own,
along with some guiding principles for the choices. You can anticipate and
limit parental resistance by saying, Mom and Dad, I just got back from the
lawyers office signing my will and durable medical power of attorney. I’ve
asked Mitch to make my medical choices if I cannot make them myself. Just so
you know, if I were in vegetative state, I wouldn’t want to be maintained on a
machine. You probably already planned ahead too, right?
3. Use personal and
community resources. Make caregiving a family job to which each member
contributes. Even children can make grandmas life special with drawings and
phone calls. Identify services that make your job as a caregiver easier. If you
and your parents live in the same community, check with friends and neighbors
and local organizations to learn about services and resources that will make
your job easier. You say, Mom has just moved in with us, and she wants to find
a card game with the girls. Do you know of any senior centers that have social
events? How about transportation?
Were a mobile society and millions of caregivers live more
than an hour away from their parents? Executive William Gillis learned from his
own personal experience how challenging it is to identify community resources
from afar. As he was carving the path that ultimately led his on-line portfolio
management service, he became the caregiver for his father. Talk about mixed
emotions! Professionally, he was introducing a service that let millions manage
their investments with one click of a computer mouse. Personally, he was
investing untold hours just to find one bit of information to help his dad.
As with so many innovators, he used his personal and
professional experience to launch Parent Care, a service that he wished would
have made his life as a caregiver-at-a-distance easier.
cost-savings tips. This might mean something as simple as ordering generic
medication or regularly inquiring about senior discounts. But, most cost
savings opportunities aren’t as obvious. Mr. Gillis found, for example, that
some states will pay for phones for hearing, visually or mobility limited
seniors or fund home safety improvements. He said, we’ve invested heavily to
locate time and money saving resources that most would have difficulty finding.
I made it a personal mission to help other caregivers avoid some of the costs
and frustration I encountered. You don’t have to re-invent the wheel. Tap into
the resources others have collected.
5. Take care of
yourself. You will be able to provide the best care as a caregiver when
you’re at your best. Get good nutrition, enough sleep and regular exercise.
Manage your stress and do a little something every day to nurture your soul.
Understand that you are at increased risk for anxiety, depression, and weakening
your immune system. Talk to your doctor if you see worrisome signs such as
problems sleeping, changes in appetite or loss of interest in activities you
Despite the costs, most caregivers say that they received
much more than they gave. Most say they would do it again, and many do.
Sometimes the question is not the personal cost of
caregiving; it’s the value that you bring to the lives of others that matter at
the end. What personal cost are you willing to pay for the privilege of helping
those who welcomed you into the world to enjoy their golden years and travel
the road of illness with love and dignity?
If the job of being a caregiver only involved giving help to
your aging parent such as doing the dishes and helping fill out the Medicare
paperwork, your life would be considerably easier. And if that were the case, even if there was
a lot to do, the problem of caregiver burn out would not be such an issue.
But the real drain on you and even on the senior citizen you
are taking care of comes in the emotional toll that the care giving
relationship brings with it. Because the
“assumed understanding” of the care giving relationship is based on the
extended giving of a very large favor, guilt becomes a common element in every
aspect of the time you spend with your aging parent.
It’s very easy for the senior citizen to feel guilty for
asking you for the work you do to take care of him. It’s a strange situation because in most
cases, they never asked. You may have
stepped in because you saw your parent’s life beginning to unravel and you knew
that someone had to help get his retired life organized. And yet, the senior citizen feels a lot of
guilt because you are giving him huge amounts of time and that is time away
form your family and maybe your work to do things for him unpaid and very often
It doesn’t help that the time of transition from
independence to assisted care is one of huge loss of self esteem for your aging
parent. There are a lot of tremendous
changes that happen in rapid order for y our parent and they happen in areas of
life that have remained unchanged for decades.
If inside of a year your mom or dad go through a loss of their home to
go live in an assisted living facility, loss of mobility because they cannot
drive and loss of independence because everything is being done for them, that
causes a lot of negative emotions. Guilt
makes its appearance because they feel irrationally that if they had not grown
old, this would never have happened.
But guilt also is an issue for you, the caregiver. There always seems to be something more you
could be doing for your parents. It
doesn’t help that the senior citizen you work so hard to care for also inflicts
guilt on you by whining, “I wish you never had to go home” or by complaining
about their lives and getting angry.
So what can be done about all of this guilt? Guilt doesn’t make the relationship better
and it doesn’t improve the quality of life for the caregiver or from the senior
being cared for. So whatever we can do
to shut it down would be a positive step for both parties.
Probably the most proactive thing you can do about guilt is
confront it directly. Sit down with your
aging mom or dad and get those guilt feelings out in the open. It’s not their fault they got old. Your parent should not feel guilty about being
cared for by you. After all they cared
for you for decades when you were just a child and young adult.
But taking the teeth out of guilt, you have a real chance of getting that out of your relationship. By learning not to put guilt on each other, you become a team in care giving, not combatants. And these are positive steps toward a healthy senior citizen and caregiver relationship.
There is one axiom that if your parents don’t pass away
young in life, you are going to watch them age.
Now for the most part, this is a natural and nice part of life because
mom and dad can slowly become grandma and grandpa which are nice roles for them
after working so hard to raise you.
But a corollary to that axiom is that if mom and dad are
going to age, at some point you are going to begin helping them with the daily
affairs of life. And that occasional
helping will escalate as their needs grow strong until you will become a full-fledged
caregiver for an elderly person.
For many, the time when you suddenly become a caregiver is
just that – sudden. It happens often
after the death of a parent and the widowed parent suddenly becomes needy
because of the loss they are experiencing.
For married couples who have been together for decades, that loss is equivalent
to the loss of a limb and far more devastating so that may be the time when you
suddenly go from having few concerns for your aging parent to having many.
It might be strange to look at it this way, but the more you
can ease into care giving, the more time you have to get used to it, for your
elderly parent or parents to get used and for your family, forefends and coworkers
to get used to it. And if you can step
in and make some minor changes to the environment of your aging parent, you may
be able to delay the time when they become very dependent on you.
If your parent or parents are still living in their own
home, there are things you can do to make their living space more accessible
and safe including…
a lifestyle that is all on one level. Stairs
can become a hazard for an elderly person.
So early in your plans to adapt their living space, move them into a
ground floor bedroom and put all significant rooms, including the kitchen, the pantry,
the laundry room and the living room are on the same level.
some of the work out of daily chores.
Most local grocery stores will deliver food to the elderly so you can
make those arrangements for your aging parent.
You can also find services that work by the hour that come in and clean
the house, do simple repairs and chores and take care of the business of home
ownership for your parents.
can make arrangements with home health
care professionals to drop by for an hour or two a week just to make sure your
parents medications are still safe to use, that all prescriptions have been
filled and that your parent understands their medications and when and how to take
the kitchen so things your parent will use every day are on an eye level shelf
and are easy to get to and to put away after washing. Make sure the toaster oven, microwave and
other important appliances are also easy to get to and that your parent is
comfortable with these units if the models that may have come with the assisted
living center are not familiar to them.
through the house and make it easy for your parent to use. You can put in those walking and grab bars
along the halls and in the bathtub and other places where your mom or dad might
need the additional support. You can
check the lights so there are plenty of visibility for what your parents have
To really take the preparation of your parent’s living space
for their ease of use and safety, look at pulling emergency pull ropes in every
room. These units are used extensively
in assisted care units and they make it possible for your parent to pull that
cord if she is in trouble and set off an alarm or call to you or to emergency
care, should there be a sudden medical need.
By working to make your parent’s work area easy to use and
safe, you can do a lot to put off the time when your mom or dad may have to
move to a retirement village or nursing home.
And you keep them independent which allows you to slowly ease into care
giving which is much easier on everybody.
The relationship between an elderly person and his or her
caregiver is complex and intense sometimes.
But that relationship does not exist in a vacuum. There are a lot of people affected by what is
going on when that caregiver goes to that senior citizens apartment and give to
him or her that one on one attention that is so necessary.
For one thing, the caregiver’s friends, family and coworkers
are affected. Becoming the primary
person responsible for the care and well being of a senior citizen is a
peculiar job because it is tremendously demanding and completely unpaid. Caregivers are for the most part children or
close relatives of the senior citizen being cared for and they have jobs,
families and a full life outside of the time they put in taking care of their
parent or parents.
So when that responsibility falls to you, those around you
also have to give a little to help you accomplish that goal. But for those who are related to a caregiver,
there is a demand on you as well. If mom
has to go over to Grandpa’s apartment every night for two or three hours, that
means mom isn’t home helping you with your homework, making supper or just
being available if her little girl needs someone to talk to.
If dad is gone thirty or forty hours a week taking care of
Grandpa, that is time he is not home providing guidance for his kids, fixing
the garbage disposal or making those corny but fun jokes the kids groan about
but love. Similarly, the friends and
working world of a caregiver are also asked to give up a little or a lot of the
mind, the emotions and the time of that caregiver so he or she can go and care
for that elderly parent and divert that energy and time in that direction.
For those of us who have a caregiver in our family or part
of our social or work circle, in addition to the sacrifices, you can become
concerned for your friend or loved one because of the demands of caring for a
senior citizen. It’s a job that is
taxing to even the strongest adult and one that take a lot out of your friend
or family member. Caregiver burn out is
a common syndrome and it doesn’t just affect the caregiver. If your parent, spouse, coworker or friend
undergoes a break down from the stress of caring for her mom or dad, that will
have an impact on everyone.
So there is a compelling need for all of us associated with
a caregiver to learn to care for that caregiver to help her and support her in
what she is doing. Some specific things you can do are…
them know you believe in what they are doing.
Caregivers often feel very alone and guilty that they are not attending
to family and other relationships. By
letting her know you are 100% behind what she is doing and that you are doing
fine, that guilt is removed which makes her know she can make it.
her know she is missed.
up the slack. Each evening if dad and
the kids can pick up the house, then mom can get some sleep and know that you
are taking care of business at home so she doesn’t have to worry about it.
mom sleep in. Maybe even bring her
breakfast in bed every so often.
in. Go over and help grandma out
yourself so it’s not all on mom.
unexpected surprise. Every so often do something to surprise and totally
delight mom and give her a fun break from her worries of care giving. A movie out or a limo ride around town can go
a long way for a weary caregiver.
If the spouse, the children and friends and associates of
the coworker can keep and eye on her to look out for those signs of burn out,
it may be our responsibility to jump in and give her some support before
everything falls apart. By caring for
the caregiver, she is better able to give attention to that senior citizen she
is caring for. So in a way we are all
becoming part of the effort to give the caregiver’s mom or dad the best care
possible. And that is what community is
More and more businesses are facing a challenge and some decisions to be made. As the baby boom generation moves into retirement years and becomes elderly, the workers that make your business function so efficiently are going to have the additional demands placed on them of becoming the primary caregiver for an aging parent.
It’s easy to just shrug at this need in your employee
population but just as the demands of parenting can have a huge impact on the
workplace, the personal needs of your employees to take care of their aging
parents will have an impact on the office and the productivity of your business.
Business can no longer be cavalier and declare, “Well they
can just quit and we can find new employees.”
The brutal truth is that skilled, trained and mature employees don’t, as
they day, grow on trees. With the work
force shrinking, it’s foolish to think that if you have a solid and hard working
employee who knows his job and does good work for your business, that employee
can’t just be replaced with a kid right out of school.
The cost to your business can be devastating if you have a
policy of running off good, hard working and smart employees because they are
becoming caregivers in their personal lives and replacing them with younger,
unskilled employees who are less informed about the ways of business. The costs of training and the learning curve
of the job alone will easily be more than any costs of accommodating existing
employees. Moreover, you cannot just replace
judgment, relationships, market savvy and wisdom which many of the employees in
the age bracket bring to your business.
So how do you accommodate the needs of this new group of
caregivers who are beginning to become a regular part of your workforce? The first step is to understand what they are
going through. These people are going to
take care of their loved ones whether you are aware of it or not. So if you can partner with them to make them successful
at home, they will work extra hard to make you successful in the marketplace.
Start with some seminars and brown bag lunches where people
can come and share the demands they are going through as caregivers for elderly
parents or loved ones. Invite everyone
to these lunches because there will be many in your business who know that is
coming up for them and want to learn all they can about what is ahead. By making an open discussion of elderly care
issues part of the discussion at work, you are communicating that you want to
help and not hinder what your employees are facing. And that will endear you to them and get you
the reputation of being one of those “good employers” in town.
Not all employees who are caregivers will need accommodation
all the time. If their parent’s needs are
not that demanding, it will be more of an emotional adjustment than a demand on
the schedule. But encourage each
employee who is entering into a time of being the primary caregiver for their
parent to communicate that to you both through meetings with the Human Resource
department and to their boss as well.
There is a practical side to getting inside of what is going
on with your employees. To your workers,
they see you as family and feel more bonded to the workplace because you are
concerned about their parents. But for
you, the business will know in detail what is going on with that situation so
you can anticipate if that worker will see sudden interruption come up at work
and adjust schedules accordingly.
Be sensitive and be communicative with your employees and
you can truly become their partner in dealing with this tough part of their
lives. And in doing so, they will feel
that you support them and their loyalty to the company will skyrocket. That loyalty will translate into better
productivity and longevity in your workforce.
That stability translates into a more efficient organization which is a
more profitable organization. So in the
long run, partnering with your caregivers in the workplace just makes good