A Caregiver’s Guide to Telehealth: Benefits of Telehealth for Your Clients & Loved Ones – Part 1

By Roz Jones

Telehealth has grown almost sevenfold since COVID-19 began to spread. While virtual doctor visits and remote monitoring devices could make medical care more convenient and accessible for any patient, your clients or Loved Ones may have the most to gain.

In March 2020, Medicare temporarily expanded coverage of telehealth services for most beneficiaries for office visits, preventive health screenings, and mental health services. At least some of these provisions may become permanent thanks to proposed legislation.

Find out how telehealth can help you, as a Caregiver, assist your clients or Loved Ones to maintain their independence and take care of their mental and physical health. Study this quick guide for those who want to see a doctor without leaving home.

Benefits of Telehealth for Your Clients/Loved Ones:

  1. Enjoy more convenience. How far do you have to drive to the doctor’s office for your client/Loved One? With a virtual visit, you can forget about traffic and parking. Plus, if the doctor is busy, you can entertain yourself and your clientor Loved One at home instead of being stuck in the waiting room.
  2. Treat chronic conditions. Almost 80% of seniors have at least one chronic condition, according to the National Council on Aging. Telehealth is ideal for the ongoing care needed to manage the typical symptoms of diabetes, cancer, and other chronic issues.
  3. Access specialists. Depending on where your client or Loved One lives, they may be in for a long wait when a specialist is needed. Online care is more efficient, so it may speed up the process.
  4. Support caregivers. Telehealth is great for caregivers and can also assist you with daily needs. Monitoring devices can free up your time by performing some routine tasks, and counseling services can help reduce stress.
  5. Be proactive. Virtual care also empowers your clients or Loved Ones to play a greater role in staying healthy. For example, your client or Loved One has the ability to take their own blood pressure daily and upload the results.

Telehealth can help your client or Loved One to continue social distancing while receiving the medical care they need. Ask your client or Loved One’s doctor about which options are appropriate for them.

10 Tips for Stronger Mental Health – Part 1

By Roz Jones

To stay fit and healthy as a Caregiver, it’s important to take care of your mental health as well as your physical health. There are little things you can do each day that can contribute to your mental wellness.

Add these items to your daily routines and feel the difference:

  1. Get enough sleep. A lot happens in your brain while you sleep – for both your physical and mental health. Sleep helps to regulate the chemicals in your brain that manage moods and emotions. When you don’t get enough sleep, you may start to experience feelings of depression or anxiety.
    • Most adults thrive with 7-9 hours of good quality sleep each night. Experiment and see how many hours work best for you.
  1. Eat nutritiously. Good food is good for our bodies, plus it’s good for our mental health too! A deficiency in certain minerals, such as iron or vitamin B12, can negatively affect your mood during the day.
    • Eat a balanced diet of fruits, vegetables, lean meat, and healthy fats like avocados. Avoid processed foods with unnatural chemicals. A healthy diet helps both your body and mind feel good.
    • Limit caffeine, as this can increase feelings of anxiety.
  1. Avoid alcohol, smoking, and drugs. These items can affect your mental health also.
    • Drinking too much alcohol can leave you with a thiamine deficiency, which can cause challenges with your memory, coordination, and confusion.
    • Withdrawal symptoms of smoking and drugs can lead to a host of issues. For example, you may feel irritable or anxious without having smoked, while withdrawal effects of drug use may include low moods and anxiety.
  1. Get some sunlight. Your body needs sunlight because it is a good source of vitamin D. This vitamin helps our brains release chemicals like endorphins and serotonin. Chemicals that help improve our mood.
  1. Try to reduce stress. Stress can sometimes be unavoidable but learning what triggers it and how to cope with it is key for your mental health.
    • You can learn to better manage your worries by making a list or schedule of what needs to be done. Prioritize the most important items and do those first. When you get used to doing this each day, you’ll soon realize that your tasks are manageable, and you’ll feel less need to worry.
    • Once your important tasks are taken care of, find relaxation methods that work for you and let the stress of the day melt away.

Your mental health is important and, if not looked after, it can start to affect your physical health as well. Do the little things regularly that can help you to build stronger mental health. You’ll love the difference in the way you feel.

5 Ways Caregivers Can Use Technology to Protect Finances

By Roz Jones

If you’re a Caregiver, it’s important to stay aware of any actions that occur on your financial accounts. Technology can be a useful part of your plan to keep your money safe!

Use these strategies to take advantage of technology to protect your accounts:  

  1. Change your personal account passwords. If someone knows your passwords, it’s essential that you change them immediately.  
  1. Monitor accounts with online tools. Does your bank or other financial service offer apps and online tools to help you monitor accounts? These tools can send you automatic alerts about deposits, withdrawals, and other actions.
  • If someone makes a transaction that goes against your contract/client agreement, these tools will give you a record and help you keep track of it. You can use this information to inform your employer, lawyer, and judge.
  • These tools can also help you manage your own personal finances as well. Use them to keep a close watch on direct deposits, automatic withdrawals, and your balance.
  1. Monitor social media activity. In most cases, lawyers and judges are now using social media activity to make decisions about financial matters.  
  • Be careful about what you post on social media, particularly posts that have anything to do with money, your job, your clients, or any other personal information. Once you post something, it can always be copied and saved, so deleting it may not be enough to protect you. 
  1. Figure out how to handle joint accounts. Joint accounts are sometimes necessary for regular caregiving expenses including housekeeping and home care. It’s important for you and your client/Loved One to agree on how you’ll handle the joint account,  and how to use it during the duration of the contract/client agreement. For example, if your client needs immediate payment for medical care, you can use the joint account so you have immediate access to funds. 
  • For this joint account, you both may need online access to them.
  • Use the technology that your bank offers to monitor these joint accounts closely.
  1. Be aware of tracking software and tools available. For caregivers who are using joint accounts, it may be necessary to resort to using tracking software and tools. These tools can enable you and/or your client/Loved One to see and monitor financial activities. This includes financial activities that occur online or on your phone.
  • These technology tools can show up on your devices.
  • If you’re considering this option for your client or Loved One, it’s smart to consult your employer, or lawyer and check the local laws first. 
  • Be sure to keep track of all the software and programs you find on your devices. 

Being a Caregiver or being cared for can be a difficult time for both parties. It’s important to be proactive about protecting finances as you continue to provide care to your client or Loved One. Follow these tips and you’ll feel more secure about your finances!

3 Ways To Look After Your Mental Health While Working In The Home As A Caregiver

By Roz Jones

As we spring into May, Mental Health Awareness Month, we’re covering ways you can declutter and better your mental health as a Caregiver. We’re also providing you with methods on how to use your circle of technology to your Client or Loved One’s advantage.

If you’re feeling isolated working as a Caregiver, feeling mental fatigue, lack of support, or are overwhelmed from day to day, you may find yourself struggling with your mental health. 

This is understandable, as just seeing others can brighten your day. Very few want to be stuck in the home all day, let alone have to work in the home every day. Of course, there are exceptions to this rule.

Consider these ways to look after your mental health while working in the home as a caregiver.

1. Try to Get into a Routine

Yes, it can be a challenge and isolating working as a Caregiver in the home. Often, you may find your attention wandering, or you may find yourself missing Loved One’s and/or work colleagues.

A routine can help you focus on your tasks.

Use these strategies:

  • Have a space for work that is free of any distractions.
  • Set a routine to get up and get started, take regular breaks including lunch, and finish work at a reasonable time.
  • Avoid working in your pajamas.
  • Set clear tasks for the day and prioritize them. Do the most important tasks first.
  • When you finish working, clean up as you would in an office.
  • If you’re homeschooling your children, it may be a good idea to let your employer know. You’ll want to set up a routine of when you can work and when you can give your children the attention they need too.

2. Keeping In Touch With Loved Ones and/or Colleagues

To avoid feeling isolated while working as a Caregiver, keep in touch with your Loved Ones and/or colleagues, both in a formal fashion and a more social one.

Try these techniques:

  • Discuss with your Loved Ones and/or colleagues when it is best to contact you and try to remain available during these times.
  • Use video calling software for formal discussions.
  • Follow up any video calls with a quick note to ensure that everyone is on the same page regarding actions that need to be taken moving forward if needed.
  • You can also use video calling for more informal chats or use other messenger services if it is more appropriate.
  • Check-in with your work colleagues at the end of the workday to receive updates. These updates might be work-related, or you might use this time for personal updates.

Try to keep your work and social life separate. When working from home, it is easy for your work and social life to merge.

Not all of your colleagues will appreciate you sharing everything with them, so respect their boundaries, just as you expect them to respect yours.

3. Use Any Support Available

Working as a Caregiver in the home can be challenging, so if there is support available, make the most of it:

  • Many employers will have support available for their employees, with dedicated apps and websites offering support.
  • If you are currently struggling with a physical or mental health condition, your employer may be able to make reasonable adjustments to your work schedule, offer additional support from managers or other colleagues, and provide equipment if needed.
  • Look at the self-care techniques you’ve used in the past that have worked for you. You will have to be flexible sometimes, especially if you are stuck in the home. For example, if you usually walk around to meditate, to relieve your stress, you could try finding a quiet space and begin deep breathing to clear your mind. 
  • Work with Roz Jones, an experienced Caregiver, who can provide fellow caregivers with support and further assist with planning.

Working as a Caregiver is not for everyone. Some people will thrive in this environment while others will struggle. Keep these tips in mind, especially if you’re struggling. They can help you remain a productive caregiver.

Don’t Underestimate the Power of a Smile

By Roz Jones

This month, we’re discussing how you can have better conversations by utilizing different social skills, or “tools”. As a caregiver, your chance for having deep conversations can be more limited than the average person – and I want to help you make the most of the opportunities you have for connection and deeper conversations, whether that’s with your loved ones, or with a stranger in a doctor’s office. 

Let’s talk about one simple gesture that is important in every conversation and encounter you have: Smiling. 

Don’t underestimate the power of smiling. A warm smile is your best friend when it comes to starting a conversation. It’s the most important non-verbal cue you can give someone.

Marianne LaFrance, a Yale University psychology professor writes in her book Lip Service that a smile creates a subconscious emotional current in people who see it.

Smiles can be interpreted in a variety of ways such as friendly, mischievous, or as flirtatious. But the most preferred smile is the classic “Duchenne” smile. Named after the researcher who described it, the Duchenne smile involves moving the major muscle that pulls the corners of the mouth up in combination with the muscles that circle the eyes. 

This more genuine-feeling smile stimulates the reward centers in the brains of people who see it. When you smile this way, people see you as friendly, intelligent, kind, sincere, attractive, and likable – which is a great way to start off in a conversation. 


I’ve just launched Shop With Roz, my online store filled with supplies and gifts for every caregiver. You can find a wide variety of products in the store to help yourself and your loved one. Check it out here!

After you have a look through the store, see any products you use and love as a caregiver, and think we should share them with everyone? Let me know!

It’s here, I am so excited to share a new caregiver app called CircleOf….This app will allow you to surround yourself with resources and experts from your community including ME!!!! As you are looking through the app, you will see my familiar face. I’m excited about this partnership and new ways to support you as you support your loved one. Here’s the link so you can explore the app. I would love your feedback and spread the word by sharing the link to family and friends.

Visit http://www.rozjonesent.com for more information on addressing mental health as a caregiver and check out my upcoming book!